Review Report Review
Horrible Broker

Stuart M Submitted this review about 1Flat-Rate LLC
Review made Live: 6/20/2016 12:44:00 PM
DO NOT USE...TOTAL NIGHTMARE....seriously, if I could give zero stars I would. They had 2 months to plan to pick up and move vehicle...they forgot about my order, then scrambled to get someone who is even more sub par.....vehicle 3 days late pick up- 4 days late delivery...I was 30 minutes away from calling police reporting it stolen....driver from MB auto transport "Bobbie" is his name....never would call back- gave me 2 dates he would arrive- never showed for those, called broker Ray at 1 Flat-Rate- less than pleased with his customer service especially his email back to his dispatcher that I was on- might want ot check that reply all button Ray- were he states and I quote "Are you telling me a customer had a driver standing in front of him, acknowledging there is damage to the vehicle, the driver saying he is responsible for the damage, the driver saying he would pay for the damage...!!.......

The driver obviously had a pocket full of money............the customer then gave him a further $1200..........and then .... he fooookin called us to get the driver to pay for a plastic mosquito shield. Is this a dream.....???

I can't be sure......but I'm pretty sure this customer mentioned something to me about being in the "intelligence service"..........Jasus help us......!!!!!!!!!!


Unreal........ ya couldn't make this up.

Please call this customer and tell him we are working on it. "

In short, DO NOT USE 1 Flat Rate.
Shipment Details
Origin State:
Georgia
Pickup:
Late
Destination State:
Nevada
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
49155
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was damaged