Review Report Review
Don't Use This Company! Other bad reviews are accurate...WORTHLESS!

Chad Submitted this review about 2 J's Auto Transport
Review made Live: 9/9/2019 4:31:00 PM
I paid 2 J's Auto Transport Inc. to haul my 5th Wheel RV from Florida to South Dakota. 2 J's hired Zunigas Transport LLC, who said they were insured through Professional Insurance Agency. When I contacted Professional Insurance to file a claim, they notified me that Zunigas Transport LLC stopped paying for their insurance policy in January 2019, and therefore they were uninsured during transport. Two areas of damage worth $2,434 occurred during transport: drivers/front and drivers/rear. When I asked 2 J's (Michael Gross and John Furbush) about pursuing the damage and reimbursement via Zunigas, 2 J's told me they were only the broker and not responsible for damage, and they've done NOTHING to assist. I understand 2 J's Auto Transport Inc. is just a broker, but I expect them to help me as it relates to hiring competent, legal drivers and assisting in the event of damage. In this case there were 2 different areas damaged on our RV during transport, and 2 J's completely turned their backs on us when we need help getting reimbursed by the company they hired. Central Dispatch (who 2 J's uses to contract their drivers) told me it's specifically 2 Js' responsibility to assist us with this problem, and they've done NOTHING! The booking itself was even difficult, with no returned phone calls or emails. Bad communication!! When I've asked Zunigas (Devis Reyes) about paying for damage, he told me they would pay eventually, but that I would have to "be patient, it's a bad time financially for us. The driver will be paying you eventually". Zunigas’ Driver, Manuel Diaz Estrada, attempted to cover up the damage by stopping during transport to attempt to patch the hole in the left front fiberglass. This caused his delivery to be 8 hours late (I was told 2pm that morning, and he arrived in the dark at 9:53pm) while we waited for him on the side of the road. He told me he was delayed due to a "flat tire" rather than admitting the real damage. I have photos and videos of the fresh “repair” that he attempted. I also have videos and pictures of the Vilano before it was hauled by Zunigas Transport LLC that show that the RV was in brand new condition with no prior damage, scratches, etc. I was never given a Bill of Lading upon delivery that night. The driver hurried away before I was done with my inspection of the RV. I immediately contacted 2 J's and Zunigas when I observed the damage at 9:53pm, just seconds after the driver left the scene and this has gone nowhere. I will update this review if I finally get reimbursed for the damage caused during transport. Otherwise, do yourself a favor and don't use this company.
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