Company Response Review Report Review
Smooth experience

L J Johnson Submitted this review about 4 Corners Transport Services
Review made Live: 5/13/2011 9:48:00 AM
We chose 4 Corners due to their high ratings on this sight and that was a great decision. We just shipped our son's car from college in Florida to our home in Illinois. We were not under time constraints, which is a good thing since it took longer than anticipated. 4 Corners put our shipment out for bid but no carriers selected it for our initial price of approx $700 total. After more than a week, I asked how busy the route was and there were twice as many cars needing transport as the previous week. So I suggested we increase the price by $100 and a carrier accepted that immediately. 11 days passed from the initial date it was ready to the date it was picked up. It took 3 days to arrive home in perfect condition. I was very happy with the professionalism and customer service of the people at 4 Corners. However, due to the difficulty of accurately predicting the time and cost of a shipment, we'll drive the car back to school next fall.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Illinois
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#41933
Quote or Order Cost:
$800

Company Response
Ellen or Jeff from 4 Corners Transport Services Submitted this response.
Response Date: 5/13/2011 10:07:00 AM
Laura- Thank you for the review. Unfortunately the snowbird run of 2011 is the busiest in the 6 years we have run 4 Corners. With so many vehicles (3000 approx.)going north from Florida to the midwest and northeast the carriers are able to wait for the highest bid for carrier slots. We lowered our broker fee $50.00 to expedite the load as well. The carriers are gouging right now, Even with the high gas prices the pricing out of Florida does not justify the high carrier fees right now.