Company Response
Jack Saban from
7 Star Auto Transport Submitted this response.
Response Date: 11/11/2014 2:29:00 PM
7 Star made 2 transport for this customer and always an excellent service. Unfortunately, the carrier who picked up this last vehicle had a major problem and several vehicles were held midway. Worst of all, the carrier never informed 7 Star of the delay only the customer. But when the delay was 3 days behind, MJ called 7 Star and immediately supervisor Mike took care of problem. It took 3 days to get carrier to send a new truck and make delivery. Delay was totally out of 7 Star control.