Company Response Review Report Review
Avoid this broker.

William T Submitted this review about 7 Star Auto Transport
Review made Live: 12/10/2014 6:23:00 PM
7 Star simply puts your order on a bid sheet that trucking companies can see minus $200-300 of the quote they gave you. They are the lowest bidder so IF any company accepts that load it wont be a reputable one.

Mine went to FHT Auto Transport (also doing business as ABC Auto Transport) and arrived severly damaged. 7 star will tell you stories about how they will approach the trucking companies on your behalf or threaten them with bad reviews, but this is all nonsense. Once they get their $200-300 they are out of the picture.

This review and the trucking company reviews mean very little to them so dont buy it. Avoid this broker if possible.
Shipment Details
Origin State:
North Carolina
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8270
Quote or Order Cost:
$3300

Car Condition
  • Vehicle was damaged
Company Response
Jack Saban from 7 Star Auto Transport Submitted this response.
Response Date: 1/12/2015 1:19:00 PM
UNFAIR REVIEW - 7 Star dispatched a Top Rated carrier who completed the transport of 3 vehicles. Customer received the 3 vehicles and signed BOL- inspection report- accepting delivery without any damages. Days after delivery customer made a claim to the carrier for damage on a vehicle that was not there when car was delivered. Carrier and insurance refused the claim bcse customer signed the BOL at time of delivery after inspecting the vehicles confirming no damage was made by the carrier during transport. Customer posted this review to 7 Star not the carrier only bcse he was angry, not fair to us. We could not do anything. Carrier's insurance confirmed that the documentation and inspection made by the customer at delivery showed NO damage at all.