Review Report Review
Delivered, but late pickup - better than Angels Moving Autos

MK Submitted this review about A Across USA Auto Transport
Review made Live: 2/10/2009 2:45:00 PM
SEE ALSO NOTE BELOW ABOUT ANGELS MOVING AUTOS - AVOID ANGELS AT ALL COSTS!

This company A Across USA Auto Transport gave me a nice low quote and did perform eventually. The only issue I have with them is that delivery was first scheduled for 1/28/09, and I stayed home from work to meet the driver, who never came.

At the last minute a lady called me and said the driver's winch had broken and he would not be coming.

A Across USA Auto Transport rescheduled the pickup for three days later, and this driver picked up the car on 1/31/09 and performed. Car was picked up and delivered two days later in good order.

I think A Across USA Auto Transport should have refunded something for the issue, but they did not and did not call me to apologize either.

What I found out is that all of these guys are BROKERS so they are at the mercy of whoever they contract with to do the actual transport. Not really sure what these reviews even mean, because if they pick a different driver every time who knows what quality of service you will get. In my case, the first driver did not even show up, and the second one did everything fine.

ABOUT ANGELS MOVING AUTOS: I phoned them to have this same car shipped after they gave me a quote of $250. for my car running, $400. not running. The lady who answered the phone just laughed, said the quote was an error, quoted me $685. and when I said, “I was hoping you could meet me halfway between $250. and $400.” just said “I don’t think so” and hung up on me.

What is that?

I am glad I had the car transported by Across USA Auto Transport for $395. ANGELS MOVING AUTOS is very rude and does not honor their quotes.

Matt
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
264726-OR
Quote or Order Cost:
$395