Our driver was trying to deliver this car as close as possible to the address. The truck is very big, and therefore hard to maneuver, therefore, the driver was unable to take it to the door of the customer. He stopped right across the street from the address. The customer walked across the street and told the driver she could not take the car across because it was too big. This did not make sense because it was a sedan. The customer’s husband then called the driver and told him he has to take the truck to the door. My driver let him know that it was not possible, and the customer got angry with the driver. My driver then unloaded the car, and told the customer he would drive it down the street to the apartment complex. He left his truck across the street unattended, and drove the car across the street to the driveway. The customer was very rude to him, although he was trying to give them good service. The husband called the driver again and told him that it was still not to the door, as it was in the driveway of the apartment complex. My driver was very frustrated, but he did not curse at the customer. He left the car in the driveway and went back to his truck. The driver went out of his way to make it more convenient for the customer, but they still were not satisfied. This customer should have given us a positive review for the drivers hard work and for going the extra mile.