DISHONEST - DO NOT USE THIS COMPANY OR GIVE THEM A CREDIT CARD!!!!!
Brad W
Submitted this review about AAA Transporters Review made Live: 5/26/2016 2:51:00 PM
So this company called me after I submitted an online quote request. I should have known something wasn't right when they were so insistent on getting a credit card up front. I didn't have a good feeling about this and cancelled through email as well as over the phone. I received a reply email from Jason Smith stating that the request has been cancelled. Shortly thereafter I got a call from him saying he already has a driver lined up and started yelling when I told him that I already cancelled. The next day either Jason or someone at this company blew up my phone while I was at work. Then Jason sends an email saying that he has a truck in route and if I don't reply I will be charged a $199 cancellation fee. However, he never provides the drivers name or phone number because its all a lie. I called Jason back and tell him that I already cancelled this request and I received a confirmation of the cancellation from HIM no less! His only reply to this is "I didn't send it and I don't know how that happened", as if that makes it ok to continue with the order. I told him I can forward the cancellation email confirmation to him in case he didn't believe me but he didn't care. I checked my credit card account and I have a 100 charge from them....after I cancelled the previous day!!! When you look at other reviews make sure your not reading ones that have been paid for those are worthless. I'm sure they may reply to this with "their side" but they are a dishonest company and I have the emails as proof.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Not Provided
Destination State:
Florida
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
284295-RP
Quote or Order Cost:
$675
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