annalyn tavera
Submitted this review about AMS Auto Sales Review made Live: 5/19/2011 2:25:00 PM
THIS COMPANY HAS THE MOST UNPROFESSIONAL STAFFS IN ALL TRANSPORTING COMPANIES. THEY PICKED-UP MY CAR IN CALIFORNIA LAST APRIL 28TH, WE HAD BEEN PROMISED 7-10DAYS DELIVERY ITS NOW 18DAYS. FOR THE PAST 2WEEKS THEY CAN'T GIVE US AN ANSWER WHERE OUR CAR IS, THE MAIN OFFICE WON'T ANSWER OUR CALLS FOR 2WEEKS.AFTER I EMAILED THEM WE FINALLY GOT SOMEONE ON THE PHONE BUT STILL KEEP ON GIVING US TELEPHONE NUMBERS THAT NOBODY ANSWERED, KEEPS ON PROMISING US DATES, WE'VE BEEN GIVIN 4 ARRIVAL DATES, FIRST DATE WAS MAY 7TH, THE NEXT ONE WAS MAY 14TH AND THEN TODAY MAY 16TH, WE KEEP ON CALLING THEM SINCE THIS MORNING AND THIS GUY TOLD ME THAT THE CAR IS IN NEW JERSEY NOW, HE WANTED ME TO CALL BACK AFTER AN HOUR.. SO I CALLED BACK AFTER AN HOUR, HE GAVE ME ANOTHER NUMBER TO CALL AND HE SAID NOT TO CALL HIM ON THAT NUMBER AGAIN. I WAS SO MAD BEING TOLD NOT TO CALL THAT NUMBER AGAIN WHILE IN FACT THAT NUMBER IS THEIR MAIN OFFICE NUMBER IN LOS ANGELES. I CALLED THE GUY WHICH WAS GIVEN BY THE UNPROFESSIONAL PERSON IN THE OFFICE AND THIS GUY NOW TOLD ME THAT THE CAR WILL BE DELIVERED TOMORROW. WE'VE BEEN PROMISED A LOT OF TOMORROWS NOW. IM SO TIRED AND SO STRESSED OUT DEALING WITH THESE LIARS.
BEWARE OF THIS COMPANY!!!!!!! A BUNCH OF UNPROFESSIONAL STAFFS!!!!!!!!!!!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7241-IZ
Quote or Order Cost:
$1150
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