Excellent customer service
Al Petersen
Submitted this review about
ASAP Auto Shipping
Review made Live: 6/14/2007 10:07:00 AM
First, the quote from ASAP Auto Shipping ($603) beat the competition by hundreds of dollars. Some other shipping companies provided ridiculously high quotes ($91,000) and didn't even apologize/amend their offer. ASAP was right on from the start. I was completely satisfied with every aspect of the customer service from receiving the quote, setting the ship on/near date and preparing to ship my car.
My car was totaled in a crash less than a month before it was to be shipped. Again, ASAP Auto Shipping was incredibly understanding. Their customer service department helped me get a refund of all but a completely understandable minimal administrative fee.
I let them know that if I ever have a car again and it needs to be shipped, I'm coming back to ASAP. Unmatched service and quality on preparing to ship the car.
Company Response
from
ASAP Auto Shipping Submitted this response.
Response Date: 7/12/2007 8:57:00 AM
Thanks Al!