Company Response Review Report Review
customer service

GUIDO VERGARA Submitted this review about Advanced Logistics
Review made Live: 4/26/2008 7:12:00 PM
BAD! BAD! BAD! After leaving $200 deposit, the car was not pick up on the arranged date, Advance Logistics never contacted me to explain what was going on, when I contacted them, I was yelled at on the phone, by a contractor man whose name is Andy (Who refused to give his last name), he was very rude, used racist remarks, and on top of that, I WAS CHARGED MORE! than it was originally arranged simply because, "The price of gas went up" which was neither verbalized nor mentioned in the original contract. The car arrived to California very late...
Shipment Details
Origin State:
Illinois
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
ANDY (Refused to give last name)
Quote or Order Cost:
$800

Car Condition
  • Vehicle was dirty
Company Response
Liz from Advanced Logistics Submitted this response.
Response Date: 5/8/2008 6:36:00 PM
the name listed on the review matches no customer of ours, again this might be a competitor. We have written to transport reviews about this matter.