Debbie
Submitted this review about Advanced Logistics Review made Live: 9/16/2008 1:18:00 AM
I received a quote between 830-840 dollars to transport from Sac to Houston. We agreed upon 840.00. The Transporting Co. picked up my truck on a Sat. and arrived in Houston on Thurs (right before Hurricane Ike. The Trans Co....All Transport was very professional and a pleasure to deal with. Advance Logistics (the Broker is another story.)Once my truck was on the road, they increased my fee to 991.00. According to Andy (I am pasting his email to me) these increased fees are due to: ------------XXXForwarded Message: ------------XXX From: Andy Weller To: ddoosier@comcast.net Subject: Re: FW: Re: Fw: Auto Shipping Quote #92823-SW Date: Thu, 11 Sep 2008 11:31:38 +0000 YOU ARE BEING CHARGED ACCORDING TO THE SHIPPING ORDER, THE 8% FOR THE FULL COVERAGE INSURANCE AND ROAD TAX $ 67.00 AS PER QUOTE AND THE FUEL SURCHARGE OF $84.00 WHICH TOTALS TO 151.00.
THANK YOU ANDY I was told that these fees that are added after the $840.00 signed tarriff is illegial. They have a paragraph in their contract 2a which states that they can add additional fees. Currently, I am disclosing all of our correspondences, emails, contracts and my correspondences with the transporter to the US Dept of Transportation and from there it will be determined whether Advance Logistics was within their legal boundaries. But in the end, they are still dishonest by omission. Furthermore, after I informed Andy that I was disputing the $151.00 out of the $200.00 deposit (I was still honoring our original 840.00 contract) WebmailSkip to Main Content | Skip to Webmail Actions | Skip to Mailbox Navigation User Options Comcast.netHelpSign Out Actions Get email Get emailCompose ComposeVideomail VideomailReplyReply allForwardPrintReport as spamDeleteEmail Storage[view details] Search Search Mail Mailbox: richardfernandez@comcast.net INBOX: Email 31 of 159 Move to Folder INBOX Draft Screened Mail SentMail Trash Read Message From:Andy Weller [Add to Address Book]
To:RICHARDFERNANDEZ@COMCAST.NET Subject:AUTO TRANSPORT Date:Thursday, September 11, 2008 10:45:13 AM [View Source] 09/11/2008 THE ADDITIONS EXCEPT FOR THE FUEL SURCHARGE WERE DISCUSSED WITH YOU AT THE TIME THAT THE ORDER WAS BOOKED. wHEN YOU RECEIVED THE QUOTE BY EMAIL IT INDICATED THAT THERE WOULD BE AN 8% CHARGE FOR THE FULL COVERAGE INSURANCE AND ROAD TAX ADDED TO THE SALES PRICE, I GUESS THAT THIS WAS IGNORED AS WELL AS THE POSSIBLE FUEL SURCHARGE. AS A RESULT OF YOUR CONVERSATION WITH THE GIRL IN THE OFFICE AND HAD INDICATED THAT YOU HAD ALREADY DISPUTED THE DEPOSIT OF $200.00 WITH YOUR CREDIT CARD COMPANY WE HAVE REVERSED THE @200.00 AND THE TOTAL NOW DUE AT DELIVERY IS THE $991.00 AND SHOULD BE PAID TO THE DRIVER AT DELIVERY. AGAIN I WOULD LIKE TO SAY THERE ARE NO DEALS WITH THE DRIVER HE WAS HIRED BY US AND INSTRUCTED TO COLLECT THE FULL $991.00, HE WILL ALSO HAVE A COPY OF THE CREDIT ISSUED TO YOU.
ANDY
In the end, the transporter and I agreed to a fee of $850.00 in which he was paid upon delivery. He did the right thing and felt that I was being screwed by Advance Logistics...primarily Andy. To this date, I have not received the $200.00 deposit. I am counting on my bank to dispute this. This company is SCANDALOUS!!! DO NOT USE THEM! I will post an update of the out come with the Dept of Transp.
Debbie Fernandez Note to Andy: Even if I don't receive my 200.00 deposit back, I guarantee you that I have costed you more than $200 worth of business plus the headache of dealing with me, my bank and now the US Govt. YOU ARE A DISHONEST JERK! CONSUMERS BEWARE!
