After 6 days I called Dan since I have not heard from them. Previously Dan told me that my vechile would be picked up in 1 to 7 days. After much discussion he found me a driver that could pick up 2 and a half weeks later, which means waiting a total of 24 days to get my car shipped. He told me that he can try and find me another driver if I wanted it shipped out sooner but it will cost more money. When I asked how much more, he told me that he would call me back. First call was for $685, I said no our contract was for $500. I told him that I will call him in the morning with my decision on waiting another 2 and a half weeks. He called back later that evening again with a driver on a conference call asking $625, I told the driver that I'm not willing to spend that money but thank you for his time. The phone then hung up. Dan Taylor called back utterly rude, harrassing and threatening me over the phone. When he was done talking he hanged up the phone once again. I called back very confused only to be harrassed and threatened once more. Dan Taylor told me that he was Jesus besides many other things. This coming from a man who told me that everyone working at their company was Christians. He had so many excuses for not being able to pick up the vechile, one in particular was that they cannot find a driver because of the war going on over seas. He also spoke about his fee, many times but everytime his fee was a different amount. I guess when you telling a lie, you can't always remember what you said. It's very sad that they lure you in with a low price and then when your vechile does not get shipped they force you to pay more to get it shipped and in my case if you don't pay the higher price they threaten you. It was so bad that I had to file a police report. I wrote back to the company the next day only to receive another rude email from Dan Taylor. I definately would not use this company.
Shipment Details
Origin State:
Maryland
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
820- ID
Quote or Order Cost:
$500
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