Late & Overcharged me

Sparks Submitted this review about Agape Auto Transport LLC
Review made Live: 3/4/2013 12:35:00 PM
Paid for expedited service and pickup was late. Carrier overcharged me by $15 for quoted price.

Nice people but service did not meet expectations set.

Should have provided refund per stated policy


Company Response
Rebekah A from Agape Auto Transport LLC Submitted this response.
Response Date: 3/4/2013 1:01:00 PM
Mr Sparks, thank you for taking the time to post a review. We are always happy to hear feedback from our customers. We apologize that there was a discrepancy in the price. We are under contract with the carrier assigned for transport of your vehicle. We had a signed contract from the carrier for the amount of $835.We were not aware (until this review) that the carrier charged a different amount. We apologize again and will discuss this with the assigned carrier. Thank you again for the opportunity to assist you! To request a fast, free quote call Agape Auto Transport at (615) 970-7311 or email customerservice@agapetransport.com