Company Response Review Report Review
Would not recommend

Nicholle R. Submitted this review about Allied Auto Shippers
Review made Live: 4/1/2019 6:36:00 PM
Upon initial outreach, the staff of Allied Auto Shippers seem to be trustworthy + professional, but unfortunately they are not. What was confidently suggested as a "very popular route" for my vehicle's transport became a route for which no one at Allied could find a driver. When my concern for timing drove me to consider other transporters, I was able to secure another company AND have my vehicle picked up within just a day and a half. I would not recommend this company for auto transport if you are on a specific timeline for pickup/delivery.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$1,200
Quote or Order Cost:
$1200

Company Response
Ryan from Allied Auto Shippers Submitted this response.
Response Date: 4/2/2019 2:48:00 PM
We apologize for any inconvenience the delays in this shipment has caused. We did do everything possible to get a driver for the dates initially requested but as the dates kept changing (per the customer) it did make our job increasingly more difficult. This customer booked with us on March 13th and on the 14th the next day we had a driver. At that point she pushed the pick up out to the 18th or 19th for pick up. On Monday the 18th we called the customer with a driver for pick up on the 19th but again the driver was delivering too fast for what the customer wanted as she still had not booked her flight. We did our best to keep in touch with the customer talking to everyone involved including her mother and father. We apologize for the delay but, as a broker, we cannot control the drivers schedules or guarantee delivery dates.