Company Response Review Report Review
haul a 1997 Ford truck 7 a 4 wheeler

Ed E. Submitted this review about Alpine Transport Inc.
Review made Live: 9/14/2012 7:29:00 PM
Our 24 year old son was killed in a motorcycle accident in Utah. We had people trying to help us get his pickup, 4 wheeler, and personal belongings back to us. They used U Ship and we had a nice bid toward the end only to have the carrier cancel on us. I searched the web and found Alpine Transport and called and spoke with Dave.Dave went the extra mile and actually gave us a quote for the same price as the low bid was on U Ship and I didn't even tell him what our bid was. The carrier that Dave used was excellent with their communication and delivery. We were told that we may get the truck on Friday but could be Saturday depending upon the unknowns involved with transport. I was called on Wednesday that we would have our shipment on Thursday. Also, I was prepared to meet them 75 miles from my home just to help speed up the process. When they called they said that they would bring it to my hometown since they were taking that route and they didn't charge any extra. We are very grateful to Dave and his commitment and professionalism. We got our sons belongings back quicker than expected and in great condition. I know that there are a lot of people that would have taken advantage of our situation and overcharged us and/or overpromised the delivery, but we were treated with respect and followed up on. The next time I need something hauled I will call Alpine(Dave) and have him take care of it. I know that I won't need to price shop or worry about it. Dave, thanks again for everything. Ed
Shipment Details
Origin State:
Utah
Pickup:
Early
Destination State:
Missouri
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
20369
Quote or Order Cost:
$850

Company Response
Mike Feuerhelm from Alpine Transport Inc. Submitted this response.
Response Date: 9/19/2012 12:09:00 PM
Ed, Again I'm very sorry for the loss of your son. I knew this transport was a very emotional situation for you and your family to get your son's F-150, 4wheeler and all of his personal belongings back to Missouri. I wanted to make sure from the very beginning that I did everything I possibly could to do this as quickly and professionally as possible and at the very lowest price. I'm truely honored to be a part of returning his belongings home to you. I know he would have been a great helicopter pilot and made you very proud. Thanks Dave Ofc: 712-775-2151, Cell: 712-210-4019, dave_alpinetransport@yahoo.com