Company Response Review Report Review
PUT YOUR MIND AT EASE, CALL APLINE

Sean Submitted this review about Alpine Transport Inc.
Review made Live: 11/17/2013 7:02:00 AM
DAVE AND ALPINE TO SAVE THE DAY (I GOT A CALL ON A SAT that is right SAT, DAVE worked for ME on HIS TIME OFF). Well the story goes like everyone else's, when they get screwed over by other scum bag companies (DON"T GO WITH FAST TRACK AUTO), they will promise pick up at a price (low ball of course) take your deposit money and make it impossible for you to get in touch with them or find out anything about a driver, and I must say they are very RUDE (FAST TRACK AUTO don't use). BUT NOT APLINE, got the call from DAVE he was very professional, even if I was a little fed up with false hopes about my 68 GTO getting to FL. But DAVE put my mind at ease. explained he will get a driver, AND NO MONEY DOWN JUST PAY THE DRIVER, HOW FREAKING SWEET IS THAT. Well let's just say I had information about the whole process, and DAVE call me with updates all the way up till the day after, that is right the day after drop off, to make sure everything was fine with my car and my experience, I would use alpine again and again, and would like to let everyone know to CALL ALPINE 1ST. Let DAVE and his crew do there magic and put your mind at ease... I really appreciate everything DAVE and ALPINE TRANSPORT INC and there DRIVER did for me, THANK YOU VERY MUCH A VERY SATISIFIED CUSTOMER.
Sean H. (U.S. Army Retired)
Shipment Details
Origin State:
Kansas
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#24077
Quote or Order Cost:
$775

Company Response
Mike Feuerhelm from Alpine Transport Inc. Submitted this response.
Response Date: 11/19/2013 10:40:00 AM
Sean, Let me start by saying thank you for your military service! I also want to thank you for your great testimonial of what unfortunately happens all too often in this business. If you go with the lowball priced, fast talking company you usually get what you paid for, nothing! It's really simple, tell the customer the truth upfront and provide great customer service. That's all anybody wants when they make a purchase or need a service provided. I always try to provide a memorable experience and leave a lasting impression on my customers. I'm pleased that you had that experience. I hope you enjoy your new home down in Florida and have lots of fun in the 68 GTO in that warm weather. Thanks Dave, Ofc: 712-775-2151, Cell: 712-210-4019, dave@alpinetransportinc.com