Company Response Review Report Review
Transport of 1984 Nissan pick-up

Joan Submitted this review about Alpine Transport Inc.
Review made Live: 10/9/2015 10:01:00 AM
Dave Fountain at Alpine Transport helped me transport of my brother’s 1984 Nissan pick-up from Oregon to South Carolina. This is a very special vehicle to me as my brother paid particular attention to its upkeep, and then he sadly suddenly died last November. As I felt a connection between this pick-up and my brother, it became important for me to keep it, even though it meant transporting it across country. So I entered into what seemed to be the wild west of auto transport. I had no idea about this industry, but once I put the request out-there, I became inundated with emails and phone calls about why I should choose ‘their’ transport company. Having a Ph.D. in microbiology I was aware of how to research a problem, but in this instance I found it difficult to acquire the facts I needed to make a wise decision about which transport company to use. Things I became alerted to were that up-front deposits and multiple transport vehicles were bad indicators, and they often coincided with cheaper transport costs. The most important big unknown for me was how my brother’s pick-up would be treated once it was in the hands of a transport company. My nephew who pays attention to cars recommended Alpine Transport to me, and this personal recommendation weighted heavily in my decision of transport companies in the absence of an understanding of what happens behind the scenes during the transport of a vehicle. Talking with Dave at Alpine was like talking with an old friend. Everything he said he would do, he did, and any time I wanted to check on my brother’s pick-up during transport, he immediately responded with a reassuring update. (I might note that this was in total contrast with United Moving and Storage, which was moving a few select items from my brother’s house. In the latter instance I was unable to contact the booking agent once the job was booked, and the shipped items arrived a month after the due date, were physically abused, and one item was destroyed during transport). Anyhow my brother’s pick-up arrived in perfect condition, on the day we requested, and it is now happily living at Folly Beach SC. While selecting Dave and Alpine was a ‘best guess’ decision at the time, it turned out to be an excellent choice, and I would highly recommend both Dave and Alpine Transport, particularly if you are a novice like me in vehicle transport, and you want to be assured that your vehicle will arrive in a safe, timely manner at its destination.
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
South Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Order #28121
Quote or Order Cost:
$1400

Company Response
Mike Feuerhelm from Alpine Transport Inc. Submitted this response.
Response Date: 12/9/2015 9:12:00 AM
Hi Joan. Thank you for your 5 Stars and testimonial! I want to first say again I'm so sorry the loss of your brother, I know from our conversations how much he meant to you and the special connection to the Nissan he owned. This transport meant so much to me as well, I wanted it to go perfect for you especially with the circumstances. I'm so glad to have come through for you after all you had been through with the correctly named wild west of brokers out there and what it sounds like you went through with your household movers. Thank you for the pictures of the Nissan sitting safe and sound on your driveway in Folly Beach. I'm in this business to help people and so happy to have helped you in your time of need. Please call me anytime. Thanks Dave Fountain, Ofc: 515-207-1494 or Cell: 712-210-4019.