Grace R
Submitted this review about AmeriFreight Car Shipping Review made Live: 10/14/2013 12:24:00 PM
I've never shipped a car before so it was a learning experience for me. I felt the communication was not adequate. I had to elicit more information from the rep. Graham. I got coaching from other shipping brokers to work with my rep. Also, I didn't appreciate the "bidding process". I told Graham that I didn't want to do that and it ended up that I had to do that to get the car shipped out.
However, once we settled on the price that would get the carrier to ship my car, the carrier, Starway Logistic, LLC and the driver, Igor Timoshenko, was very good at communicating with me and my family to get the car shipped from NJ to AZ. He kept in touch with us through the whole process and delivered the car faster than we expected (5 days). He was very courteous and helped us to figure out how to open the front hood of the car when he delivered it (I bought the car from my sister and didn't know much about the car operations at that time).
I'm happy to get my car and learned alot about the process to ship the car.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
940031045-00
Quote or Order Cost:
$1150
Company Response AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 10/14/2013 12:53:00 PM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Graham 678-369-4122
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