Great Experience for First Timers
Gary and Jeff Gray
Submitted this review about
AmeriFreight Car Shipping
Review made Live: 10/30/2013 5:46:00 PM
This is the first time we have used a transport service to transport a vehicle. AmeriFreight was one of the first companies we contacted, and it seemed to be a perfect match right from the start. When we finalized the dates of our transport, we contacted AmeriFreight first. Bob was extremely helpful. He explained how auto transport services work, how the various levels of AmeriFreight's service work, how the driver gets paid, and what GAP protection is. He explained what his responsibilities are.
Bob was with us every step of the way, either by phone or email. He kept Jeff on the Arizona end and Gary on the New York end completely informed. When the initial driver arrived to pick up the vehicle, he was obviously not prepared to transport this particular vehicle. Jeff called Bob and told him that this driver was not acceptable. After conferring with the driver, Bob agreed to request a new driver. Within 24 hours, the new driver was dispatched and the vehicle was on its way to New York. The vehicle arrived in New York on time. The driver was extremely helpful.
Bob was courteous and reassuring throughout the whole process.
We will certainly use AmeriFreight on the next such occasion.
Company Response
AmeriFreight from
AmeriFreight Car Shipping Submitted this response.
Response Date: 10/30/2013 6:02:00 PM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Bob 714 408-4422
