Penny Atherton
Submitted this review about AmeriFreight Car Shipping Review made Live: 2/5/2014 12:37:00 PM
This was my first time in having a vehicle shipped and at first felt that things were explained clearly, however once I actually hired them to locate a hauler things seemed to change. I called several times and left messages with no return calls. When the very low rate was not picked up after over a week and they canceled the order I emailed back expressing the concerns I had about being contacted directly by drivers with offers to haul my truck for amounts over three times what the bid was and that I still wanted it moved and please up the offer. I received an email that simply said "Done", no response what so ever about the concerns I had raised. The company that actually picked up and delivered the truck did an excellent job and were very good at communicating with us. I cannot say I would never hire American freight again as there were others that were helpful when I called, I can say that I would look elsewhere before using them again. I must say that the idea of being charged an extra $50.00 if I don't do this review (a supposed discount) and an opportunity to win $100.00 for giving the best review offensive.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Idaho
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
940035722-OE
Quote or Order Cost:
$1250
Company Response AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 2/5/2014 12:54:00 PM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Jorge 678-608-0525
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.