Company Response Review Report Review
Unimpressed Overall

Brian Submitted this review about AmeriFreight Car Shipping
Review made Live: 9/9/2014 1:14:00 PM
Amerhifreight was recommended by a friend who had good luck with them. They put me in contact with Aztrans, my carrier, and the whole experience has left me with a bad taste in my mouth. Problems: (1) AmeriFreight first tried to tell me that the cost of my shipment would be $100 more than the quote that I received online; (2) I was asked to PAY for a cab to go pickup my car 15 miles away from my destination; (3) the delivery was one week late and the driver was keeping my car and keys at his house; (4) I had additional out of pocket expenses during that week without a car (which they will not reimburse me for); (5) the gas flap is now broken and the insurance I paid for is worthless. Overall, a bad experience. I would not do it again. Unprofessional all around. Try your luck elsewhere.
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Littles
Quote or Order Cost:
$1295

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 9/9/2014 1:52:00 PM
AmeriFreight prides itself on its customer service and work hard to make each auto transport experience as worry free as possible. However we do not succumb to coercion or blackmail by threatening us with a bad review if we do not pay our customer off with a substantial blackmailed amount. We are honest in our dealings and none of what this customer has experienced fell outside the normal contract terms and conditions to what he agreed to.