Jason Gaston
Submitted this review about AmeriFreight Car Shipping Review made Live: 10/21/2008 9:50:00 AM
Amerifreight has top notch customer service. My contact at their GA headquarters was always accessible and always called back. The contract carrier based in TN was also very helpful in staying in touch, informing me of the vehicle condition over the phone, estimating delivery times for me, etc. The only 'problem' - per se - is that the price went up $100.00 from the original quote. I understand a quote is just that - a quote. But while going up 25 bucks, even 50 bucks would have been o.k. - going up $100.00 was a little steep out of the blue (I'm on a budget). I don't think this was so much Amerfreight's doing as it was the carrier (the vehicle origin site was a little ways off the beaten path in Florida). But again, both companies offset any financial burden with their exceptional customer service and ahead-of-schedule service. Will use again if I ever buy another vehicle off the Internet.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Alabama
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
809003910-UV
Quote or Order Cost:
$370
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