RICHARD G. KAPLAN
Submitted this review about AmeriFreight Car Shipping Review made Live: 5/5/2009 11:38:00 AM
I NEEDED TO SHIP MY 1999 FORD F 150 FROM IRVINE CALIFORNIA TO MOULTONBOROUGH NEW HAMPSHIRE. UNFORTUNATLY I DID NOT HAVE A LONG LEAD TIME. I CONTACTED ANOTHER COMPANY FIRST BUT AFTER 8 DAYS THEY COULD NOT FIND ANYONE TO TAKE MY TRUCK TO NEW HAMPSHIRE. AS I HAD ONLY A COUPLE OF DAYS BEFORE I PLANNED TO LEAVE, I CONTACTED AMEIFREIGHT (AFTER CHECKING THEM OUT AT BBB AND THIS WEBSITE) AND SPOKE TO CHANTELL. I WAS AFRAID I WOULD HAVE TO CHANGE MY PLANS AS I ONLY HAD TWO DAYS BEFORE I PLANNED TO LEAVE. SHE FELT SHE COULD FIND A CARRIER WITHIN A COUPLE OF DAYS FOR THEIR STANDARD RATE. I ASKED IF THERE WAS ANYWAY TO BE SUREMY TRUCK WOULD BE PICKED UP ON TIME (THE NEXT DAY) SHE SAID THEY HAD A PRIORITY SERVICE, BUT SHE THOUGHT SHE COULD GET SOMEONE AT THEIR REGULAR PRICE. I DECIDED NOT TO TAKE A CHANCE AND OPTED FOR THE PRIOITY SERVICE. THE NEXT DAY CHANTELL CALLED ME AND HAD A CARRIER FOR ME. THE CARRIER PICKED UP MY TRUCK THE NEXT DAY WELL WITHIN THE TIME FRAME CHANTELL TOLD ME. THE WHOLE PROCEES FROM MY FIRST CALL TO THE TIME MY TRUCK WAS PICKED UP WAS LESS THAN 48 HOURS. I WAS DELIGHTED TO NOT HAVE TO CHANGE MY PLANS. ALL MY CONTACTS WITH CHANTELL AND AND THE OTHER PERSON I SPOKE TO AT AMERIFREIGHT WERE VERY BUSINESSLIKE AND HELPFUL. THEY GOT RIGHT BACK TO ME WHEN I LEFT A MESSAGE. I WOULD USE THIS COMPANY AGAIN AND IT WOULD BE MY FIRST CHOICE NEXT TIME!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New Hampshire
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
904001538-LL
Quote or Order Cost:
$1425
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