Company Response Review Report Review
Christine at Amerifreight is fantastic

Michiko Sasaki Submitted this review about AmeriFreight Car Shipping
Review made Live: 8/15/2024 12:08:00 PM
I've recently used Christine as my agent at Amerifreight. I will say Christine as my agent was very thorough, honest, very detailed and was very actively communicative to me during the entire process of our car shipping process. She is the best. However, the driver in our first car from NYC to LA wasn't efficient. The driver did not communicate well, the payment was not accepted unless cash last minute (which the company held him accountable for) but it was taken care of. I know with brokers it can vary with experience and drivers are a different world of people, but Christine and the Amerifreight company that checked with me made sure it got taken care of. In that case it made up for the chaos on the first shipping. The second car was shipped a month after from Denver to LA and it was great. Different driver, extremely nice and communicated the time frame for pick up from dispatcher. Keep in mind, These pick ups are never specific since they have tons of cars to pick up/drop off so you as a customer needs a half day to keep open on the day of pick up. Don't be busy that day, that's how these things run for safety sake. Both cars were delivered safely and second driver was very nice and communicative. He dropped off in front of my home too. Yet sometimes they have to pick up in a larger parking lot nearby. But again for safety sake. I will say that depending on the driver, they can make or break the experience, and they may not always pick up according to their time frame, but again, just know Amerifreight and Christine will do their part to communicate and get the best drivers. I highly recommend Christine at Amerifreight. She is the Best. Thank you!
Shipment Details
Origin:
New York City , New York 10040
Pickup:
Late
Destination:
Los Angeles , California 91321
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1500
Quote or Order Cost:
$1550

Car Condition
  • Vehicle was dirty
Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 8/20/2024 7:36:00 PM
Call or text Christine Davis at (678) 619-0493 for discounted rates and excellent service. Customer feedback drives our business. We thank our customer for shipping with us and spending the time to leave us this valuable and helpful review!