Company Response Review Report Review
communication

Al Stuart Submitted this review about AmeriFreight Car Shipping
Review made Live: 6/25/2010 2:56:00 PM
After five days was to be contacted if car not assigned. NEVER HAPPENED. auto transport comapnies are getting to the point that you are better off buying a trailer and do your own moving.
Shipment Details
Origin State:
Nevada
Pickup:
Never
Destination State:
Iowa
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Jonathan
Quote or Order Cost:
$900

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 7/5/2010 10:08:00 AM
We do sincerely apologize. The customer is correct. If a vehicle has not moved within 5 days, every customer is contacted with an update and options to proceed with the shipment. This lack of communication was our fault and we are very sorry. This order was handled by our Shipping Agent- Jonathan, direct line- 678-369-4162.