We chose the priority preffered service option, as timing was important to us. Our order was booked within a day or two from posting. Unfortunately, the trucking company that booked the order cancelled for what ever reason and said they wouldnt be able to pick up for several days later. We couldnt afford to wait, so we have Amerifreight re-post it and it was immediately booked once again by another carrier who picked up the very next day. and delivered the vehicle in 3 days. It worked out in the end, but it was frustrating and nerve racking, and I believe the carriers should be held responsible once they book an order to fullfill the order. I think the carriers probably hedge themselves to ensure business if the price is right, which is no fault of Amerifreight, but as a broker with a reputation to uphold, they should make the carriers accountable.
Company Response
AmeriFreight from
AmeriFreight Car Shipping Submitted this response.
Response Date: 3/8/2011 1:33:00 PM
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