Company Response Review Report Review
Absolutetly Horrible, buyer beware check BBB.

Ken Submitted this review about American Auto Moving
Review made Live: 4/28/2008 10:42:00 PM
AAM accepted my deposit of $300, target pickup 4/10/08 never showed and never returned any calls. 4/17/08 I was contacted and told I need another $200. Eli the owner refused to reurn my deposit, it would cost me $200 to cancel, I reluctantly agreed, I did not want to lose my deposit. The car was sheduled to pick up 4/23. The driver contacted my contact where the car was. Running 8 hrs late, he never showed. 11:30pm he was finally contacted he said tomorrow Friday the car would be picked up, 1:00pm he called and said he was an hour away he never showed up. Placed numerous calls to him finally when contacted at 11:30pm he said Sebring Fla was out of his way and his load was full he wouldnt be coming. I called AAM, no call returned. Saturday night I received a call at 8:38 a message stated I'm at your exit and I have space on the truck, I returned the call 8:49 the driver said I was too late I can't turn the truck around I'm on I95. I placed numerous calls to AAM and Eli the owner has yet to talk to me and he will not return any calls. I'm out $300 and my car is still in FLA. Its been 3 weeks. The outfit is a rip off and a scam please do not make the mistake I made and stay away. I will try to recover the money through my bankcard and file a report with the BBB.
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
32751
Quote or Order Cost:
$990

Company Response
Brenda Garcia from American Auto Moving Submitted this response.
Response Date: 9/29/2008 12:39:00 PM
Upon looking at the notes for this contract, I found that this customer was refunded his money. The driver was inconsistant and finally dismissed from the company.