Richard
Submitted this review about American Auto Moving Review made Live: 9/23/2008 8:47:00 AM
My car was never picked up at April, so I requested a refund many times over 5 months. Someday I were tired of calling them, so I filed a complaint to the BBB of SE FL and stopped calling. After 3-4 weeks, I received a call from a new employee in customer service, Brenda Garcia, she took over my complaints very nicely. Actually at that time I almost forgot this company and my refund. Fortunately within 2 weeks she refunded the money to my credit card, and followed up to make sure everything was in order. The company should be pround of hiring a employee like Brenda since taking care of the customer is always the responsibility of the company in US. So I would like to write this review to give more credits to the company beacuse of Brenda's work. Thanks, Brenda!
Shipment Details
Origin State:
Georgia
Pickup:
Never
Destination State:
Massachusetts
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
32848
Quote or Order Cost:
$500
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