Another case of an unhappy customer who has decided to try to punish us by telling lies!! We had a problem with the truck that this was assigned to, he was running late and the customer was unhappy. Then, we get a letter from the customers credit card company that they have disputed the charges and cancelled the account. When the customer called in we explained that the order had been cancelled when they disputed the charges on their credit card. They were upset and claimed they never put a dispute through. If a customer cancels through us, that is one thing, but going behind our back and cancelling the charges on the credit card while still trying to get us to ship the car is sneaky. Also when a credit card is disputed, there is a dispute fee that is charged to us. If the dispute is resolved in our favor or if we refund the customer, the customer then becomes liable for that fee, which is what has happened here. Once the customer saw that, she decided to post this review. There is absolutely no truth to the claims of a civil suit, that is just ridiculous! This customer said that just to cause trouble for my company and now that has to be dealt with through the legal system and our attorneys since this review site does not handle customers making false or defamatory statements. All this over a customer who had a right to be unhappy about the timing, but made the situation worse by trying to get a free shipment by reversing their credit card and then not telling the whole truth on this site.