I had used American Auto Transport FL back on 8/20/13. Delivery time was 4 days from California to Chicago not bad. However at the time of the booking I was being offer a $50 rebate promotion. I've got the rebate form from the representive David Gatz. By submitting the following 3 items within 30 days after the delivery of the vehicle, I should receive the $50 rebate check.
_ Proof of purchase (credit card statement showing the charge) _ Bill of lading (this is from the driver upon delivery of vehicle) _ Transport review proof (I had entered the review on 9/4/13)
I had submitted all the items above on 9/11/13 however it's 1/7/14 and I still have not received the $50 rebate check. I contacted the customer service in FL, and was told that if I submitted everything property I should be receiving the rebate within the allowed time frame which is 90 days. I did send couple follow up emails and attachments that I sent with my rebate form, no one response to my email or phone calls.
If you do not want to honor the promotion rebate, please don't offer??????
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
Illinois
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
9102227-LO
Quote or Order Cost:
$750
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