Company Response Review Report Review
Honesty Won Me

Estelle Schwartz Submitted this review about American Car Transporters Inc.
Review made Live: 10/16/2013 11:23:00 AM
I've transported my 1964 Ford Galaxy back and forth from New York to Florida for over 40 years, and I've never received the type of forthcoming and honesty that I received from Brett and Mitchell. This car was my late husband's, and it is very important to me. I contacted American Car Transporters from a referral from one of my neighbors down in Florida and spoke with Brett initially. After receiving a quote for $750 for an open transport, I called around to other companies looking for a better deal. It was nothing but a headache. Other transporters wanted special fees for my vehicle and claimed their was additional fees for insuring the vehicle in case of an accident or damage. I knew it was nothing but a con as I've experienced many times dealing with people in Florida. I called back and spoke with Mitchell, and he was a very honest and straightforward young man who made me very feel very comfortable about the transaction. If I had one issue with their expectations is the car came EARLY! Thank you both for getting my Stella back to Florida safely!
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Florida
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Chenchin
Quote or Order Cost:
$750

Company Response
Mitch Chencin from American Car Transporters Inc. Submitted this response.
Response Date: 10/25/2013 9:40:00 AM
Estelle, it was great working with you as well. We take pride in our customer satisfaction, service and aim to meet all customers requirements. l Thank you so much for your 5 star rating and the kind words! We truly appreciate it!... For potential clients wanting to book with BRETT CHENCIN please contact him at 754-229-2323 or email him directly at BRETT@americancartransporters.com We look forward to transporting your vehicle!