Company Response
Larry S. Pishko from
American Dream Auto Transport Submitted this response.
Response Date: 11/11/2006 5:43:00 PM
I have a few comments about this "Review" as it was written and approved.
1. How is it that we kept him "up to speed" for the entire month from order to cancellation and had " good communication" but then as he rants and raves like a lunatic and all of a sudden we never answered the phones or emails for 2 weeks straight , what is that about ? Which is it Mr.La Torre ? Which part are you LYING about ? Does this make sense to anyone who is reading this right now???
2. Mr. La Torre did email us... and said this " grow a pair and call me piece of BLEEP" . What ? Call you a piece of BLEEP ??? Are you sure you want us to do that ??? Ihave heard of crazy suggetions but I think that has crossed the line. Sir, in all seriousness we did not curse at you and we do not accept it from any one...NO ONE derserves that!!
3. He was returned his deposit and it was explained to Mr.LaTorre that it will take a bit due to our company returning it to his card company and then his company placing it back into his account, not my ruls but your credit card company rules.
4. This review makes everyone look bad.
Mr.LaTorre, this makes you out to be a LIAR, look at first you say good communicaton andkeeps me in the news the whole month to they never called back , the never emailed....not too convincing, but hey, we will let the reader choose.
This makes myself, Larry look bad because I feel the natural instinct to defend myself. Should have I let this go ? No way, I helped him beyond what I could have, and I get cursed at. He didnt say that he left vulgar emails, so I will tell you and if you want proof I will forward them to our email ...my email is united-dream@hotmail.com...by the way email me and tell me what you think of this article...companies, drivers, customers, whoever...If I get enough responses I will use this to segway into a full blown column, thanks transport reviews!!!!!
I also blame the people who read this junk, one view vs. another ? People seem to believe the custoer rather than anyone, why? Because that was the first side they heard. Simply stated, as in all of us we seem to have short attention spans and If Mr. Alabama says he didnt receive his car guess what ? I dont want to use them, he didnt get his car! No one cares to know that ABC carriers tried for days to pick up the car but no one was available .
Am I right or what ?
Lastly, I blame the person who posts these on the boards,I read all the time about " It took an extra 5 minutes than they