Company Response Review Report Review
Bad Quote

Ken Leavitt Submitted this review about Andrew Auto Transport
Review made Live: 5/6/2016 3:38:00 PM
I am shipping a new car From Spokane Wa. to my son in the Army in Fairbanks Alaska. I received a Quote from Andrew Auto Transport (Mark) for $775 I went a head and pulled the trigger on the new car for my son because it was only going to Cost $775 to ship it to him. When the paperwork was complete on the Car I called to schedule the transport and Now guess what the price is $2,700 Here id the Quote that they provided for me.
Shipping Details
Pick-up Location: Spokane WA
Drop-off Location: Fairbanks AK
Total Miles: 2243.0
Year/Make/Model/Class: 2015FordEscapeSUV, Medium
My advice to anyone shipping a vehicle DO NOT use these people
I am wondering if the owners or management of this company will respond to this review or just chalk it up to business as usual
Shipment Details
Origin State:
Washington
Pickup:
Never
Destination State:
Alaska
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
187574
Quote or Order Cost:
$775

Company Response
brian andrew desind from Andrew Auto Transport Submitted this response.
Response Date: 5/7/2016 2:32:00 PM
Dear Ken, I am terribly sorry to hear this. I wish you would have called us first. This was an honest mistake that as you can see once you called in and we caught it, we corrected right away. Our Online quoting system is almost flawless except for the Alaska quotes and believe you me we are working on it. If there is anything I can do for you in the future please call me direct and ask for Brian. I'm one of the managers here. Please trust one thing, we CARE and are passionate about our clients and shipping cars. This was not done intentionally.