Company Response Review Report Review
BEWARE !!!!

Linda Submitted this review about Angels Moving Autos
Review made Live: 1/23/2012 8:45:00 PM
I called for a QUOTE and spoke to the "so-called" president of this company, which I later learned she works out of her BASEMENT at home. She lied and fanagled me and said she had the best rate and that I better give her a credit card to "hold" the deal. I told her that I was just shopping around and didnt want my card charged. She PROMISED me she wouldnt charge my card. TWO days later we had decided not to move. I called her and this time spoke to what sounded like her 15 year old daughter. I said I was cancelling because we elected not to move because it was too costly. They got FURIOUS. She wouldnt let me talk to Dina. The next morning, I checked my bank account and they had charged my card! WITHOUT MY PERMISSION!!! They have nothing in writing from me either, nothing signed. So I disputed it with my bank. Chase refunded the money to my account and I thought I was done. NOPE. 4 months later, I get this LIER of letter in the mail she wrote saying she had booked me on a cargo transporter whatever and THAT WAS A LIE and she also said that I agreed to the charge, which I didnt!! Well, my banbk took her side, so I closed my accoungt with Chase and went elsewhere. F U Chase hahahaha you can pay her but not me!

Now really, ask yourself this. Do you really want to work with someone, and a company, that is willing to F you over and steal your money for no service they ever did for you? WATCH OUT WITH THIS COMPANY. She will sweet talk you and lie to you on the phone, and then charge your card. Im srry I ever dealt with this person and you will too. DINA YOU SUCK, thanks for stealing money from my family. Why would anyone charge you for something they never even did? THEAF!!! DONT USE THIS COMPANY THEY ARE HORRIBLE!!!
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
the liers never gave me one
Quote or Order Cost:
$995

Company Response
Dina from Angels Moving Autos Submitted this response.
Response Date: 1/24/2012 11:01:00 AM
Linda Lindholm contacted our OFFICE @ 1135 Pine St. ste 202 in Redding, CA on 09/02/2011 in regards to shipping her 2002 Ford F150. Linda needed specific dates for the vehicle to be shipped. At the time Linda and first spoke she expressed concerns regarding shipping the vehicle, so I did a conference call with David @ Puzzle Auto who insured her he would be able to pick up the truck on the dates requested. Linda moved forward and placed her order. We then dispatched her truck over to Puzzle Auto for transport. 4 days later, 4 days after we sent her the scheduling notification with Puzzle Auto's info, Linda called to cancel. We explained to her that the scheduling fee was non refundable. WE DO NOT CHARGE DEPOSITS, we charge our broker fee once the carrier is assigned. Linda left me a threatening voicemail after losing a charge back she initiated with her bank because the we provided the documentation required showing that she indeed placed this order and her carrier was assigned. We would be happy to have Linda come in and see our beautiful office and meet Meaghan our amazing 24 old who apparently sounds 15 on the phone! Meaghan is really sweet, patient and kind over the phone and Linda was quite the opposite. Had Linda tried to "TALK" to me like a human being rather than trying to bully me and call me names there is a good possibility I would have worked with her............however, the name calling and lies leaves me to have no contact with her at all.