Vanessa
Submitted this review about Angels Moving Autos Review made Live: 11/18/2013 2:11:00 PM
I was originally scheduled to ship my car from Mount Vernon, NY to Los Angeles, CA at the end of October. They gave me a window of 6-7 days to pick up, but I had mentioned I would prefer the pickup date to be at the end of the pick up window. Angels Moving Autos did their best to make sure it could be picked up around my preferred date. A few days before pickup, I suffered an injury which delayed my move to California. I called Angels and let them know I need to hold on to the car for at least another week until I find out when I would be OK to officially move. They were very helpful and there was no issue in switching the pickup time frame. After about a week I contacted them and gave them my new date range for pickup. Again they were able to pick up in my preferred date range. My pick up location had moved to Stamford, CT and there was also no issue or additional fee with this as well. Pick up went smoothly and I was always in contact via text with Miranda with updates and making sure everything went well. As for delivery, I let them know imy car couldn't be delivered before a certain date (because I would be in San Francisco) and they were able to accommodate for this. I just received my car this morning and everything went well. Overall it was a great experience, great customer service and easy to stay in touch via phone or text with updates on pick up and arrival. I would definitely use them again!
Shipment Details
Origin State:
Connecticut
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
232974
Quote or Order Cost:
$1200
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