Janet H
Submitted this review about Angels Moving Autos Review made Live: 10/16/2014 11:37:00 AM
I had to move a classic car from PA to TX on a budget. I got quotes that seemed too good to be true ($750) and quotes that were more than I had available to spend ($1,600+).
This company came in at $1,000. I went with this company as they seemed like they would offer good communication and I really felt a level of trust when speaking with them.
As we were relocating and I had a moving van coming to pick up my belongings, I was very nervous about the car carrier not showing up (as I had to immediately leave my old residence to meet the movers to unload in TX.) Luckily, I had about 4 days in my 'window'. After two days, I was called and they told me that they were having difficulty and they were going to hire a transport company to flatbed my vehicle from the Pocono Mountains to Philadelphia to meet up with a car carrier there.
The charge for this was 200. but they offered to split the difference with me.
I was thrilled that they offered a solution to the issue instead of simply being a no-show and leaving me in a very difficult position! What would I have done! We no longer had a residence in PA and I didn't have anyone in PA that I could leave the vehicle with...
Even though I had to pay $100 more than the original quote, I am very pleased with this company.
The only downside is that I had to pay the driver in cash (no receipt given) and at delivery, we had to again give cash to the driver (no receipt). In both instances, the drivers were honest, but I would have liked for there to be a better system.
My car did arrive dusty (expected for an open carrier) and the door latch no longer worked, but this was from being rattled half way across the country. There were no scratches, etc. and my speedometer showed that no one took a joy ride.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
255704-1
Quote or Order Cost:
$1100
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