Overall good experience

MN to WA Move Submitted this review about Angels Moving Autos
Review made Live: 2/7/2009 1:56:00 PM
I want to preface for those reading this review that shipping your car using a broker is a good experience if you have the right people working for you. The format is not ideal and sometimes the pricing needs to change as variables such as weather conditions change. The brokers has very little control over the pricing of the actual transport company. Also factor in distance and route into the cost. If you live in an high freight traffic area, then you might pay less.

My dealing with Angels was good overall. I would recommend them to others. We had a couple errors but Angels corrected them for me to my satisfaction. The ladies at Angels are very nice and helpful. The boss lady is definitely the boss, I won't mention names but if you get her, you'll know for sure she's the boss...

My car was picked up 1 day late but you can't expect perfection during a Minnesota winter. The fact the drivers were willing to run the route is pretty good already. On my route, they have to cross a mt pass and with some flooding that happened just before my pickup, it could have stranded the truckers on the mts.

So again, Angels is good, they communicate well and keep you informed. If you ship a car, have some patience and know that sometimes, the broker is not trying to rip you off, it's just the way this business works. Anyone how's dealt with freight logistics can tell you it's an art... Oh, and the company who actually ship my car is called "Transporter". Father and son team, owner operator with a nice Peterbilt truck. It's hard work doing what they do and they were very professional.