Not customer focused

Jeff Submitted this review about Angels Moving Autos
Review made Live: 12/14/2006 10:31:00 AM
I have had a bad experience in dealing this company in transporting my car. They were more thant customer focused on getting my money, but when it came to resolving my damages that happened to my car they jumped out. I will never use this company again and would suggests to those that do to ask who they will be using so you can do your own research on the company.

The company they used did not have insurance to cover the damages!!!

Company Response
Dina from Angels Moving Autos Submitted this response.
Response Date: 12/14/2006 11:23:00 AM
Mr. Lipe contracted his auto shipment with our company in September of 2006. He claims his vehicle was damaged during the transport. Unfortunately, this business is not perfect and damages do occur. However, in this case, Mr. Lipe did not make any notes of damage at the time of the delivery of the vehicle. His claim after the fact makes it impossible for us to file an insurance claim because he noted that he received the vehicle in the same condition it was released in. Unfortunately our hands are tied in any way of helping him recover any loss. The insurance laws are very clear, and we inform our customers to do a thorough inspection upon delivery and note any damages on the inspection sheet.