Company Response
FELIX from
Ariston Auto Transport Submitted this response.
Response Date: 4/15/2015 8:16:00 PM
his review is not remotely representative of the truth.
In summary I was contacted after he had already placed an order with Stateway who did NOT fulfill his order to move her car on one fo the most popular routes in the USA with multiple trucks per day leaving along her route.
I did not find one carrier but rather all of them within two minutes.
Here is exactly what happened.
Mr Patrik had given his order to another broker (Stateway) who could not perform due to NOT offering enough money to the drivers with THEIR contract to make an offer.
Mr Patrik called me desperate to get a ride at the last second.
At 3:57 AM Eastern time Patrik placed his OWN order to our company without ever interfacing with any representative.
I responded to his order at 4:15am July 11th with the LIST of the others who were making offers to the drivers along his route so he could see the group of offers that were NOT being serviced at the exact price break of $1100.
At 8pm the same day Victor from All Purpose Movers wanted the order and was right there for pickup but Patrik did NOT answer the phones for me or the driver or his dispatch office. Then the OTHER broker tried to take the credit for finding Victor at All Purpose Movers.
Since Mr Patrik was being unresponsive I suggested to simply leave the car at his dealership nearby and I’ll have the driver pick it up with one of the following carriers:
1st Avail. Pickup: 07/24/14
Date Signed: 07/15/14
Dispatched: 07/15/14 - 6:17pm
Load Estimated: 07/25/14
Delivery Estimated: 07/29/14
Dispatched To Carrier Name: Five Point Auto Transport
Contact: Albert Bushnakyan
Phone: 818-404-3303 Email: starautoexpress@yahoo.com
Driver: Jack Driver
Phone: (818) 209-2610
Then it was dispatched again because Mr Patrik again did NOT respond to the phone calls from the assigned company and driver. OR ME.
1st Avail. Pickup: 07/24/14
Date Signed: 07/20/14
Dispatched: 07/20/14 – 4:03pm
Load Estimated: 07/25/14
Delivery Estimated: 07/29/14
Dispatched To
Carrier Name: Maxima Auto Express
Contact: Manue Guereca
Phone: 442-225-2260
Email: maxima.auto.express@gmail.com
Driver: Manuel
Driver Phone: 760-222-6366
At 10:36pm I emailed him again AFTER he had placed an order with our company.
As promised within HOURS I found the next 3 drivers going along his route in the next 24 hour period including the driver who actually took his vehicle on my dispatch.
So in a nutshell I handed Mr Patrik 17 drivers wanting the load including the first three as well as solutions to leave her car at a dealership if he wanted to leave immediately along his route.
Sometimes you cannot please all of the people all of the time. This is a very popular route with drivers leaving more than 2 times per day.
Yes – when I get involved I typically find ALL the driver along the route in a few minutes. I firmly believe Mr Patrik simply did NOT want to pay to have his vehicle shipped.