Company Response Review Report Review
Fraudulently charged my Visa Card and never provided Service

Yusuf Arif Submitted this review about Auto Cars Transportation
Review made Live: 8/10/2011 9:00:00 AM
Auto Cars Transportation is a bunch of professional thugs. First they quote a price and send the work order enticing you to believe they will pick you the car at the said price. Once you give the Credit Card and it is charged, they will never pick up the car.

If you call them, they will make stories that the driver wants to charge more money. Extremely rude on the phone. Even though, they promise to first render the service and then charge you, that's not what the reality is. First they will charge you, and would not care if the service is provided or not.

I have registered a complaint against them in the Consumers Court, Fair Trade Bureau as well as called the Visa to issue the credit back to my account with Dispute Papers.

Yusuf Arif
San Antonio TX
Shipment Details
Origin State:
New Hampshire
Pickup:
On Time
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
523 Belmark Ct, San Antonio, TX, United States, 78
Quote or Order Cost:
$900

Company Response
Avi D. from Auto Cars Transportation Submitted this response.
Response Date: 8/10/2011 9:25:00 AM
Yusuf, you canceled on the morning of your scheduled pick up date. You were frantic a carrier hadn't been assigned yet. We DEFINTIELY would have moved your vehicle at the rate you were quoted if you had given us a couple days. We even offered you an expedited carrier who would have picked up that day! Your car was on THE CANADA BORDER. There is not a carrier leaving from there every day. You had unrealistic expectations. Any broker would have disapointed you!