As we spoke about several times today, you told me we never dodged a single phone call from you. We did in fact have a driver for you 2 days from the date you scheduled. You have told me you never received a call from us notifying you of the carrier. In refferance to the 2 weeks you are talking about, we never said it would be 2 weeks before we could get you picked up. We notified you that the original carrier you missed said they would be back in that location and could pick you up in 2 weeks if we could not locate another carrier for you. Like I told you on the phone, this review is well boyond the negative review we should have received if you though we should have received one. I undersatnd you too are a business owner and refund all of your unsattisfied customers, but each customer has its own story and is handled on a per case basis. If you reveiwed us as late for pick-up, in my opinion that still would have been to harsh because we did have a carrier available but a SCAM company is not in order at all. I told you I will continue to search for a carrier but there is no guarantee we can have it to you by this Saturday or Sunday since we missed the other carrier. If you decide to drive the vehicle out there yourself, the only thing I would be willing to do is offer you a credit towards your next shipment and that would be under the condition you remove this horribly untrue review. I apologize if there was any miscommunication, but as i explained to you earlier, we have a complete log of every time a driver calls in and we have to call our customers immediately. Thank You Lily D.