Company Response Review Report Review
refund

Lawrence Submitted this review about Auto Shippers America
Review made Live: 5/2/2008 12:34:00 PM
Contacted them they said they could transport the vehicle,was not told of a 21 day contract told them the vehicle had to be removed.Was told repeatedly of the problems they were having with the drivers not wanting to hall it due to the distance and fuel that is what I hired them for to take care of these problems.Canceled contract and again was not told about the 21 day contract.they would not let me talk to Anrew on the phone could only e-mail him whitch he was not responding weeks later
There is brokers out there that don't charge until they pick up the vehicle ,use these people , they put you on the same board that allows drivers to get it off the board. They do not own any trucks so they have to go to same board .
DO NOT USE THIS COPANY
I lost refund for they didn't inform me of cotract length,if they don't inform you ,you don't know
Make sure you get a written contract.I did not receive one e-mail or otherwiss
Shipment Details
Origin State:
New Hampshire
Pickup:
Never
Destination State:
Missouri
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
614399
Quote or Order Cost:
$195

Company Response
Andrew Gross from Auto Shippers America Submitted this response.
Response Date: 5/2/2008 3:55:00 PM
Mr. garrett became impatient & cancelled his contract after only nine days. He did select the least expensive level of service, which is a good if you are not in a hurry, he did not give it enough time to work coupled with the real & unusual slowdown by the drivers due to the high cost of diesel. Mr. Garrett was of course e mailed a contract.