Mr. Dennis is making statements that are absolutely untrue. He was impatient from day one and terminated his contract early, not when he claims. He did so after ASA had completed dispatch and secured a driver on his behalf. He had double booked with a second company. He tried several hollow excuses to receive a refund and when he failed, he then tried to negotiate a partial refund.Truth is not negotiable. He very clearly identified himself. ASA did the job and deserves to be paid for same.