Company Response
Andrew Gross from
Auto Shippers America Submitted this response.
Response Date: 1/21/2009 1:57:00 PM
Ms. Angilau selected the least expensive level of service, insisted on a large discount as well, which she rec,d. She was at no time promised delivery dates. She was playing one company against the others for the lowest rate even though she was clearly advised that a rate reduction could result in delay. She was in fact advised a correct transit time of 4 to 8 days.
Despite the above, ASA did dispatch her car in nine days, she became impatient and cancelled upon notification of d/p.