Company Response
Terry Williams from
Auto Shipping Group LLC Submitted this response.
Response Date: 10/1/2014 11:50:00 AM
MARTHA CASTILLO 360-464-2504 Call for a free quote. I am so glad you took the time to provide feedback, thank you. Although the part about "pocketing money" is not very accurate. Yes, us brokers have a fee that is separate from what the carriers are paid and it actually runs at about $200. If we didn't have a fee we wouldn't be in business servicing customers such as yourself. As you can see I actually gave you a $35 discount because i knew you were on a budget and my main concerns was to take care of you and get you shipped. I'm a little sad you think I wasn't honest as I was actually more than fair in this transaction and gave you a really good deal. I was also asked to ship the car in just a few days and I did it at less than standard price. I hope you understand this transaction and know I was very honest. Let me know if you need me again and I'm more than happy to help.
Regards,
Martha Castillo
martha@autoshippinggroup.com