Company Response Review Report Review
Fine Customer Service

Lynn Selke Submitted this review about Auto Shipping Group LLC
Review made Live: 11/25/2014 8:34:00 PM
I had an excellent experience with Auto Shipping Group. They came back with a quote within minutes of my inputting my information around 10pm. Danielle Heagy called me first thing in the morning, and since my line was busy she sent an email promptly to confirm the quote and to answer any questions. She went above and beyond the call to duty when she kept me informed as the truck was making its way through the tremendous snow storm that hit the Buffalo area. In the end, the car that was being shipped arrived safe and sound. She was pleasant to deal with and I wouldn't hesitate to use Auto Shipping Group again. Unfortunately, I was scammed by the individual from whom I bought the car over Craigs List, and would caution others to be very careful in this regard.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1013084
Quote or Order Cost:
$815

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 11/26/2014 10:15:00 AM
***DANIELLE HEAGY***360-244-4137***5 Star Service***Call TODAY for a FREE instant Quote***danielle@autoshippinggroup.com*** Lynn- Thank you SO much for the FANTASTIC 5 STAR review! You were such a pleasure to work with! With the delays we experienced with the WEATHER you were so UNDERSTANDING and that I appreciate! It is something that HAPPENS quite often during the WINTER time, thank you for your PATIENCE during the delay! I am so HAPPY that you are SATISFIED with your experience with me and my company. As it is something I strive for with every customer to provide a POSITIVE experience! I am so SORRY to hear about your experience with your purchase over Craigslist. I hope you were able to get everything taken care of on that end! Take care Lynn! If you need ANYTHING else let me know!- Danielle