Company Response
Terry Williams from
Auto Shipping Group LLC Submitted this response.
Response Date: 7/30/2017 1:00:00 AM
JULIE JOHNSTON 602-428-6878 JULIEJ@AUTOSHIPPINGGROUP.COM Rich it was nice working with you and thank you for choosing ASG and my services for your transport. I apologize if you felt the communication was less than expected. I honestly had not received that feedback before from what I can remember so I greatly apologize. The driver scheduled to pick up on the 6th in the afternoon but was delayed and I was in contact with the driver and your sales rep at the dealership through out the evening. He made it there the following morning for pick up and I let you know the vehicle was on the truck. The driver was in contact with you for deliver and everything with the transport went well. I wish you the very best and look forward to working with you again in the future should the need to transport arise again. Best Regards, Julie