Cala
Submitted this review about Auto Shipping Group LLC Review made Live: 10/28/2018 11:37:00 PM
We needed to ship our Jeep from California to Minnesota. Stephanie was extremely pleasant and professional. She returned my calls very promptly and if I was unable to answer, she also sent a text message which was very convenient. We originally wanted our Jeep shipped a couple of weeks later but plans changed and we contacted Stephanie on Friday to ask if they can ship the following day or the soonest available. Stephanie was able to arrange for a pick-up the next day during the weekend, which was amazing and a time saver!
Dan, our Jeep driver was also very prompt and his correspondence during and post delivery was amazing. I did not read the policy thoroughly and sent a personal check to my relative to hand over to Dan in Minnesota but luckily Dan advised us that personal checks were not accepted and I was able to send a cashier's check through UPS the same day. Dan delivered the Jeep a day earlier than expected which was amazing.
Throughout the transit time, Stephanie and Dan were in contacted with both myself and my relative in Minnesota. My sister used Auto Shipping Group Inc twice (from CA to VA) and highly recommended Stephanie, and I understand why as they have provided us with exceptional service! I would also recommend anyone who wants to ship their vehicle(s) across the states! You will not be disappointed and satisfied with their service. I plan on contacting them in the future for when my other family members decide to move and retire. Thank you Stephanie and Dan for your excellent customer service!!!
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
Minnesota
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7930661
Quote or Order Cost:
$1185
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