Jennifer Campsey
Submitted this review about Auto Star Trans Inc. Review made Live: 11/3/2015 1:38:00 PM
When we put out requests for quotes, I was encouraged to go with the lowest bidder. I was told, "they are all the same," and, "lower bids mean that they are trying to fill up the transport carrier, so it will also arrive faster."
Initially we selected another less expensive carrier and it was a disaster. After two weeks of head-aches, we cut our losses and resubmitted our bid. Three companies called us back and Auto Star was head and shoulders above the rest. There was no comparison in terms of professionalism, competence, and customer service.
The car was picked up the next day, and arrived the evening before the day scheduled.
Not only was it a much better experience than the previous carrier, it was a great customer experience period.
I can't recommend them more highly.
Shipment Details
Origin State:
Ohio
Pickup:
Early
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
731765-RJ
Quote or Order Cost:
$1079
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.